By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and VivoVpn. If you do not agree with any part of the Terms, you may not use our Services.
By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate and complete.
Acceptable Use Policy
VivoVpn Services may be accessed from all around the world, so it is your responsibility to use free services or premium services. You understand that it is your responsibility to keep your VivoVpn account information confidential. You are responsible for all activity under your account. If you ever discover or suspect that someone has accessed your account without your authorization, you are advised to inform us immediately so that we may revoke your account credentials and issue new ones.
VivoVpn aims to provide the best service possible to all of our Subscribers. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations.
In order to protect the Services from being misused or used to harm someone, VivoVpn reserves the right to take appropriate measures when our Services are being used contrary to these Terms and applicable laws. You agree that VivoVpn may terminate your account or take any other legal measure provided by law, if you misuse the Service.
Subscriptions
VivoVpn Services are available to you upon registration on VivoVpn app. By subscribing to the Services, you agree to become a subscriber for the period you have selected. A full list of subscription plans and pricing is available. VivoVpn reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or sent via email. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective upon subscription renewal. Subscription purchases are handled via multiple third-party payment companies.
When supported by your payment method, plans renew automatically by default at the completion of the billing term. By default, the renewal term is for the same duration as the billing term for the original subscription. The subscription fee will be charged automatically to the payment method you last selected. If you would like to discontinue automatic renewal, you may sign in and turn off auto-renewal or contact us by live chat or email us at any time. By default, auto-renewal is turned on when you use a payment method that supports auto-renewal, and turned off when you use a payment method that does not support auto-renewal.
Disclaimers
We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We disclaim all warranties of any kind, whether implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion. VPN service coverage, speeds, server locations, and quality may vary. VivoVpn will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate VPN accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
VivoVpn reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject VivoVpn or our customers to liability. These rights include the right to terminate your account or take any other legal measure provided by law. VivoVpn disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.
Assignment
In the event that VivoVpn is acquired by, or merged with, a third-party entity, VivoVpn may, without your prior written consent, assign this Agreement and its rights and obligations hereunder to a new corporate entity, who shall be bound by these same rights and obligations. The rights and obligations of the Parties under this Agreement shall be binding upon and inure to the benefit of the successors and permitted assigns of the Parties. Any assignment not in accordance with this Agreement shall be void.
Language and Translation of Content
All of our Content was originally written in English. Any translation of our Content is done on a best-effort basis. We cannot guarantee the accuracy of translated Content. In the event of any discrepancy between the translated Content and the English Content, the English Content shall prevail.
Limitations of Liability
To the maximum extent permitted by applicable law, VivoVpn shall not be liable and shall not have responsibility of any kind to any Subscriber or other individual for any loss or damage that you incur in the event of:
- any failure or interruption of the Site or Service;
- any act or omission of any Third Party involved in making the Site or Service or the data contained therein available to you;
- any other cause relating to your access or use, or inability to access or use, any portion of the Site or its Content;
- your interactions on the Site or Service;
- your failure to comply with this Agreement;
- the cost of procurement of substitute goods or services; or
- unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of VivoVpn.
In no event will VivoVpn, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless VivoVpn, its officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
Third-Party Websites
VivoVpn may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. VivoVpn is not responsible for the availability of the content provided by Third Parties as they are not under the control or supervision of VivoVpn, and they may have different terms of use and policies. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between VivoVpn and such Third Parties.
Modification
VivoVpn may update the Terms from time to time without notice. If you continue to use VivoVpn’s Services after these changes take effect, then you agree to the revised Terms. You understand and agree that it is your obligation to review these Terms from time to time in order to stay informed on current rules and obligations. Notification on any core changes to the Terms will be provided to subscribers through an email message or update to the Site. Your use of the Content or Services following the changes to these Terms constitutes your acceptance of the changed Terms.
Contact
You have the right to contact us in all official languages that you may know for any assistance that you may need, our professional team, will always be here to guide you on each and everything.